Ensure that the warehouse operates at peak efficiency with customer satisfaction the primary goal by supervising, organizing, and training warehouse employees and establishing, monitoring, and managing operational goals- Develop warehouse operations systems by determining product handling and storage requirements, equipment utilization, inventory, gate processes, and shipping methods
Solve day-to-day operational issues and reach short- and long-term performance goals
- Oversee daily operations while controlling and managing inventory and logistics
Review and prepare workflows, staffing requirements, space allocations, equipment layouts, and action plans that meet company standards for productivity, quality, and customer service- Maintain a safe and healthy work environment by establishing and enforcing standards and procedures and by complying with legal regulations
Oversee all warehouse activities, including receiving, storage, picking, packing and shipping of goods.
- Prepare regular reports on warehouse activities.
- Supervise daily warehouse activities, including quality assurance, inventory control, space management, logistics, floor productivity, shipping, and customer service
Manage the flow and quality of work to maximize efficiency and minimize overtime- Inspect equipment, tools, and machinery regularly, and oversee general maintenance when necessary
Meet regularly with warehouse leads to analyze productivity and develop actionable plans for loss prevention
- Oversee and manage logistics for transporting products to customers and company facilities, communicating with drivers and air partners to ensure efficient delivery of packages
To maintain a good back end storage system and goods are in FIFO cycle.
- To be responsible for the store's operations to achieve high operational and productivity efficiency.
To lead the store management and floor staff to achieve the sales budget/target set.
- To ensure availability of merchandise and services by approving contracts; maintaining inventories.
To formulate pricing policies by reviewing merchandising activities; determining additional needed sales promotion; authorizing clearance sales; studying trends.- In the absence of the store manager and/or Area Managers or when the case requires higher authority intervention, to attend to customer requests or complaints within 24 hours.
Ensure Store Managers and Area Managers constantly carry through documents checking and maintain good filing systems according to the audit findings and action plan.
- To conduct checks randomly to ensure stores fully implement the SOPs.
- To be responsible for constructing new operations related SOP when such needs arise, update the current Operations Manual.
To take charge of audit processes/ profit protection measures in the stores and to ensure that all initiatives are deployed.- Ensure stores trade safely and legally at all times by ensuring appropriate licenses are obtained and renewed accordingly.
To adhere to legal and company regulations, policies and ensure company assets are safeguarded through implementing policies that relate to health, safety and security.
- To cut unknown losses by identifying potential risk areas, make necessary control and take charge of the SOP on in-store security to control movements of staff/visitors/stocks in and out of the premises.
To ensure maximum usage of resources to achieve maximum efficiency via effective planning of operations resources and implementing sound administrative practices.- To manage project based activities i.e. New Store Opening or any other duties may be assigned by the management from time to time.
To be in charge of the overall outsource services negotiation and service quality i.e. Cleaning service, pest control, in-store security, etc.
- Work closely with the logistic team to fine tune current delivery to achieve higher delivery efficiency.
Job Type: Full-time
Pay: RM3,
- 00 - RM4,000.00 per month
Benefits: - Dental insurance
Health insurance Parental leave
Schedule:
Supplemental Pay:
* Overtime pay
