Operation Executive (Container Depot)

Operation Executive (Container Depot)

• Job Responsibilities:

Assist the Manager with ensuring that all procedures and requirements are adhered to.

• Ensure that work assigned to container coordinator leads / depot assistant & operating personnel are fulfilled to required standards

Ensure smooth flow of daily operations and shortest turn time for truckers in the depot.

• Attend to daily mail correspondences from customers.

Discuss and reporting to manager in any enhancement for daily operation and assist the manager in implementation of productivity initiatives.

• Report to manager if there are any discrepancies, non-compliance, accidents or escalation from customers.

Assist the manager in maintaining the discipline in the depot.

• Assist the manager upon requested and perform other duties and assignments as required.

Ensure equipments availability and procedural flow integrity and functionality.

• Maintain customers requirements and confidence.

Observe performance and resolve difficulties pertaining to inadequate response to movement requirements and daily inventory supply.

• Attend the regular operation meeting with shipping agents to discuss operation work plan and implementation.

Keep track of fixed assets and ensure depot facilities are in good order.

• Liaise with DTT team on improving trucking efficiency.

Regulate the accuracy and priority of jobs undertaken by office team.

• Adhere to statutory / companys safety and health policies, procedures and regulations.

Any other duties and responsibilities assigned from time to time.

• Job Requirements:

Diploma and above in any field

• 2years or more of relevant work experience

Successful working experience

• Proven customer support experience

Strong phone contact handling skills and active listening

• Customer orientation and ability to adapt/respond to different types of characters

Excellent communication

• Ability to multi-task, prioritize, and manage time effectively

Ability to work independently & to carry out assignments to completion within parameters of instructions given & standard accepted practices.

Job Type: Full-time

Pay: RM2,

• 00 - RM4,000.00 per month
  

  Schedule:

  * Monday to Friday