Online Sales Representative

Key Responsibilities:

• Online Sales:

- Proactively engage with online customers to understand their needs and recommend products or services.

- Utilize persuasive communication skills to drive sales and meet monthly revenue targets.

- Keep abreast of product knowledge and promotions to effectively pitch and sell to customers.

• 2. Customer Service:

-Respond promptly to customer inquiries through various online channels (email, chat, social media).

-Address customer concerns and provide solutions in a timely and professional manner.

- Ensure high levels of customer satisfaction by delivering excellent service at all times.

• 3. Problem Resolution:

-Identify and resolve customer issues, escalating complex problems to higher levels as needed.

-Work collaboratively with internal teams to troubleshoot and resolve customer complaints.

• Requirements:

Proven experience in online sales and customer service roles.

• Excellent communication and interpersonal skills.

Ability to multitask and prioritize in a fast-paced environment.

• Familiarity with online sales platforms.

Strong problem-solving skills.

• Benefits:

Competitive salary with performance-based incentives.

• Basic + Commissions.

EPF SOCSO contributed.

• Training and development opportunities.

Friendly and collaborative work environment.

• Laptop and mobile phone is provided.

Free parking

• Incentive company trip

Monday to Friday ( 9AM to 6PM)

If you are passionate about delivering outstanding customer experiences and have a flair for online sales, we invite you to apply for this exciting opportunity. Join our team and be a key player in shaping the success of our company.

Job Type: Full-time

Pay: Up to RM3,500.00 per month

Benefits:

• Additional leave

Free parking

• Maternity leave

Opportunities for promotion

• Professional development

Schedule:

• Monday to Friday

Supplemental Pay:
Commission pay