Office Administrator

About WorldFish

WorldFish is a leading international research organization working to transform aquatic food systems to reduce hunger, malnutrition, and poverty. It collaborates with international, regional, and national partners to co-develop and deliver scientific innovations, evidence for policy, and knowledge to enable equitable and inclusive impact for millions who depend on fish for their livelihoods. As a member of CGIAR, WorldFish contributes to building a food- and nutrition-secure future and restoring natural resources. Headquartered in Penang, Malaysia, with country offices across Africa, Asia, and the Pacific, WorldFish strives to create resilient and inclusive food systems for shared prosperity. For more information, visit: www.worldfishcenter.org

About the Position

The Office Administrator is responsible to provide comprehensive administrative services to the Administration and Operation Unit, as well as the full range of high-level secretarial support to the team. The Office Administrator proactively liaises with team members and staff in other departments as necessary, in order to provide constant and consistent services to facilitate Department's functions, streamline practices, support planning and execution of meetings, and handle all operations related to the unit.

The successful candidate will:

• Provide comprehensive, efficient and effective advanced administrative and secretarial support services.
• Manage the day-to-day office communication that includes drafting of correspondence, mail distribution (incoming letters), incoming and outgoing communications and routing it to the appropriate personnel for action/follow-up.
• Responsible in providing support to the Leaders and senior level staff with regards to their travel arrangements including coordinating with Travel Desk for all travel requests including visa application, assists travelers on the logistical arrangements (e.g. hotel booking and ground arrangements), submit travel claims/liquidations, etc.
• Assist in planning, organizing, and overseeing the coordination of the Center's sponsored conferences, workshops, training courses, and other activities.
• Work with Administration & Operations Unit to coordinate the logistic arrangements for visitors/guests attending conferences/meetings/workshops.
• Serve as the principal source of information to all HQ based Scientists on any related matters concerning relevant policies, procedures, programs and office activities.
• Continuously identify and initiate improvement or new administrative systems for better management and greater efficiency within the Research Programs.

• Higher Diploma in relevant field, such Business Management or any other field.
• Minimum 5 years work experience in an office environment, preferably with some experience in an international, non-profit or multinational organization.
• Experience of providing administrative support services to senior staff in a high-profile organization.
• A high level of competence in the operation of standard office information and communications technology applications including standard Microsoft Office packages - MS Word, Outlook, Excel and PowerPoint.
• Excellent verbal and written communication skills in English.
• Organizational savvy, secretarial skills, and applied critical thinking
• Good organizational and time management skills to process tasks efficiently.
• Ability to work independently.
• Ability to interact positively and professionally with people in a multi-cultural environment.
• Excellent interpersonal skills and a team player in the multi-cultural, international environment.
• Strong customers service orientation.

Desirable Skills/Experience

• Execute a proactive approach.
• Good influencing and negotiating skills with the ability to positively engage others and secure commitment and time.
• Flexible and able to manage multiple tasks at once.
• Good problem-solving skills and ability to use initiative

This is aNationally Recruited Staff (NRS)position and WorldFish offers a competitive remuneration package including comprehensive benefits (but not limited to) insurance coverage for staff and eligible dependents, employer provident fund contribution, paid leave, and others. The duration of the contract will initially be for a three-year period with possibility for extension, depending on funding and performance.

How to Apply

Your application must include:

• A copy of your curriculum vitae,
• A cover letter which addresses key requirements stated above; and
• Contact information of three professional referees who may be contacted if you are short-listed for the position.

To be considered, applications must be submitted by no later than 24:00 (MYT), 15 December 2024.

Location: The post holder will be based in Penang, Malaysia.

The screening will startimmediately and will continue until the position is filled. Due to the high volume of applicants for WorldFish positions, we appreciate all interest, but only short-listed candidates will be contacted.

Our Gender, Diversity and Inclusion Commitment

WorldFish has seven offices across Asia, Africa and the Pacific, with more than 400 staff and 27 nationalities who contribute to a dynamic multicultural work environment.

WorldFish is committed to promoting a work environment where diversity and inclusion is valued, and we seek to have gender balance in the organization. We aim to also seek balance across other diversity dimensions.

People in WorldFish are treated equally irrespective of gender, ethnicity/race, national or social origin, disability, religion, political affiliation, age, family size, marital status or any other form of personal identity.

We are an equal opportunities employer and strongly encourage qualified women and men from developing nations to apply.