The NOC ensures high performance for ACASIA's ISP services and internal network. We are hiring a Network Operation Engineer with the right skills and potential. You will need to understand our products, be eager to learn and use your initiative to solve problems. Shift work for 24/7 ISP support may follow.
Responsibilities
- Ensure stable and reliable ISP network services (e.g. access product, service networks and core network).
- Day-to-day network performance monitoring
- Network troubleshooting and fault analysis.
- Trouble ticket generation and response, carrier interface and escalations.
- Deployment and maintenance of network monitoring, analysis and reporting tools.
- Application of configuration changes via our change control systems and processes.
- Installation of network hardware and software.
- Participate in a 24 x 7 shift cycle.
Qualifications
- Minimum Diploma in Computer Science, Information Technology or related field.
- Experience of working on network equipment in an ISP environment, a large NOC or other such company associated with networking.
- Strong understanding of networking concepts, protocols (TCP/IP, OSPF, BGP) and technologies (router, switches, firewalls).
- Excellent problem solving and analytical skills.
- Ability to work independently and as part of a team.
