About NCR VOYIX
NCR VOYIX Corporation (NYSE: VYX) is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. NCR VOYIX is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe. For nearly 140 years, we have been the global leader in consumer transaction technologies, turning everyday consumer interactions into meaningful moments. Today, NCR VOYIX transforms the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.
Not only are we the leader in the market segments we serve and the technology we deliver, but we create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers technology systems.
Our customers are at the center of everything we do. Our mission is to enable stores, restaurants and financial institutions to exceed their goals from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.
Our unique perspective brings innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small from the best-known brands around the world to your local favorite around the corner.
Job Purpose
- To perform all in-store configuration of new stores. This involves creating and running automated scripts to install the correct configuration data on a national basis.
- The role also involves the implementation of all store level upgrades utilising the SCCM Suite of products and a general understanding of scripting tools.
- Provide support during the implementation process to the end user (customer)
Responsibilities
Execute
- Utilize and maintain technical scripts to automatically configure and install computer equipment within in all store level Environments.
- Provide support to Regional IT Coordinator's and Store staff throughout the whole installation/configuration process of new premises.
- Validate new store procedures when necessary and, wherever possible, create technical scripts for automation.
- Provide technical support to Vendor staging centres.
- Implement all software upgrades into both the Supermarket and Liquor PoS environments in line with the customer's Stores Software Release Process.
- Provide support to the implementation process.
- Utilise SCCM suite of products for implementation and support of upgrades and distribution of software and documentation.
- Facilitate and provide assistance in finalising Stores Supermarket and Liquor PoS SOEs.
- Take control and lead specific implementation projects that affect new store processes as required.
- Provide user input into the central Store Information Database to assist in future development opportunities.
- Assist Development teams by managing the Validation environments.
- Participate in PIRs in line with Release Processes.
Decide on
- New Stores Processes
- New Store Scheduling
Provide Input into
- All processes throughout systems configuration & implementation
Skills
- Strong understanding of the POS systems and SCCM upgrade mechanisms
- Scripting skills (Kix and others)
- SCCM suite of products (Remote Control, Software Distribution, Inventory)
- Good analytical and problem solving skills
- Knowledge of ServiceNow and customer's support processes
- Ability to recommend process improvement in relation to configuration and implementation
- Ability to streamline processes to ensure easy handover and cross training
- Knowledge of retail software packages and processes
Competencies
- Must be open to change
- Must be able to grasp new concepts quickly and efficiently
- Highly developed communications skills
- Systematic approach to planning and testing
- An interest in applying technology to improve business processes
- Ability to work under pressure to achieve milestones/KPIs
- Ability to work in a team
- Can do attitude and willing to work until the job is completed
- Passion and drive
Experience
- Relevant technical experience
- Previous retail experience will by highly regarded
- 2-3 years of technical experience
- Project coordination experience
Education
- Relevant technical education (electronics/computers science/engineering) obligatory
Offers of employment are conditional upon passage of screening criteria applicable to the job
EEO Statement
Integrated into our shared values is NCR Voyix's commitment to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law. NCR Voyix is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people. Every individual at NCR Voyix has an ongoing responsibility to respect and support a globally diverse environment.
Statement to Third Party Agencies
To ALL recruitment agencies: NCR Voyix only accepts resumes from agencies on the preferred supplier list. Please do not forward resumes to our applicant tracking system, NCR Voyix employees, or any NCR Voyix facility. NCR Voyix is not responsible for any fees or charges associated with unsolicited resumes
When applying for a job, please make sure to only open emails that you will receive during your application process that come from a @ncrvoyix.com email domain. 
