Network Engineer

The ideal candidate will be responsible for maintaining and intermittently improving our current network configuration and infrastructure. You will design our revamped network infrastructure with the goal of maximizing our network performance. You will also provide troubleshooting and configuration support by using your strong technical skills in Linux and Windows environments and IP networking.

Responsibilities

• Maintain, implement, and troubleshoot networks
• Design and support our network systems and infrastructure
• Configure and operate routers and switches
• Monitor network performance and make recommendations based on performance analysis

Provide Level 2 support for network infrastructure, including routers, switches, firewalls, and other networking devices.

Troubleshoot and resolve network connectivity issues in collaboration with the Level 1 support team.

Respond to escalated incidents and Service Request s within defined SLAs.

Investigate and diagnose complex network and application issues, providing root cause analysis. Implement and maintain monitoring tools to proactively identify and address potential network and application performance issues.

Implement and enforce security best practices for network infrastructure and applications.

Collaborate with other IT teams, including systems administrators, database administrators, and application developers, to resolve cross-functional issues.

Plan and execute regular patching and firmware update activities for network infrastructure, including routers, switches, firewalls and other network devices.