We are seeking a highly motivated and detail-oriented individual with proficiency in either Japanese or Korean to join our IT support team. The ideal candidate will possess strong language skills in Japanese or Korean and demonstrate the ability to deliver exceptional customer support. This role offers an excellent opportunity for fresh graduates to launch their careers in a dynamic, growth-focused environment.
Key Responsibilities:
- Customer Support: Provide timely and effective support by responding to customer inquiries and resolving issues via email, chat, and phone in Japanese or Korean.
- Technical Support: Offer IT and network support through various communication channels, including phone, email, and chat.
Qualifications:
- Language Proficiency: Native or near-native fluency in Japanese or Korean (both written and spoken) is essential. Proficiency in English is also required.
- Education: A degree, diploma, or certification in any field is required, with a preference for candidates with a background in Information Technology, Engineering Technology, Computer Engineering, or Electronics/Communication.
Desired Skills:
- Strong computer skills with a demonstrated ability to learn new technologies; familiarity with IT tools/software is an advantage.
- Excellent communication skills in Japanese or Korean and English.
- High attention to detail and accuracy, especially in language interpretation.
- Ability to thrive in a fast-paced environment and adapt to shifting priorities.
