Vacancy:
Native Vietnamese - Customer Service
Location: Penang, Malaysia.
Salary: Total package: RM4,400 (Basic salary + Kpi allowance +Night Shift)
Head Counts: 10
Joining: Immediate
Education: Diploma or Bachelor's degree
NOTE: BPO/Customer Service experience is required
Job Expectations:
Understand customer enquiries and respond via applicable channels: email, chat and Calls.
Understand customer enquiries and ensure they are answered or routed through the appropriate support channel.
Perform all procedures accurately, including following client's documented call flows, work processes, data entry requirements, and complaint management processes
Demonstrate a strong customer service orientation and take responsibility to ensure customers are satisfied
Provide a high level of professionalism and competent customer service
Able to communicate effectively with customers in a friendly and polite manner following the processes
Job Types: Full-time, Permanent
Pay: RM4,- 00 per month
Application Question(s): - What nationality are you
Rotational shift, are you okay with it
- The Joining date is 1st July 2024, can you join
Salary: Total package: RM4,400 (Basic salary + Kpi allowance +Night Shift) , are you okay with it- The Job Location is Penang, Malaysia are you willing to relocate
Education:
Diploma/Advanced Diploma (Preferred)
