About the team
Doctor Anywhere's Provider Relations team is a crucial component. We focus on expanding our presence and partnerships with pharmacies, hospitals, and medical centers. This helps to ensure our healthcare services are accessible to a greater coverage for our users across primary and specialist care
About the role
We are seeking an Senior / Executive, Provider Management team who will provide accurate and prompt assistance to the panel network of providers with accurate information and able to communicate effectively in between internal stakeholders and external parties (Eg. Panel Providers, Insurance Partners, etc.) .
The ideal candidate will have a mindset of continuous improvement and change and will demonstrate curiosity, collaboration and the ability to deal with ambiguity especially in a start-up environment.
Prior experiences in Healthcare Administration, Insurance industries, Specialist or General Practitioners clinic Practice will be helpful.
This role is based in Malaysia and reports directly to the Director, Provider Management and supports the Singapore Operation Team.
A summary of the key responsibilities are as follows:
Provide approval of medical claims to panel clinics.
Review of medical enquiries from panel clinics and provide advice/solutions.
Conduct internal and external audit for medical claims submitted
Assisting the Manager to ensure fulfillment of Cost containment agreed with clients.
Any other ad hoc duties assigned when appropriate.
About you
Prior experience in a healthcare environment will be advantageous
Strong medical knowledge (good to have)
Strong operations background
Excellent communicator and people-oriented person who enjoys teamwork and working in a collaborative environment
Detailed oriented person and able to work in a fast paced environment
You have unquestioned integrity and high standards in the work you do
Genuine curiosity and strong desire to continuously learn and grow
Experience of working within a tech startup and hyper growth environment would be a bonus
A start-up attitude - you take full ownership of things that you do, willing to go out of your comfort zones and take on new challenges
Comfortable with ambiguity and flexible to learn new things - were not done growing, and heading into uncharted territories is part of the fun!
About Doctor Anywhere
Doctor Anywhere (DA) is a regional tech-enabled, omnichannel healthcare provider delivering care to
- 5 million users across 6 countries in Southeast Asia. Founded in 2017 with a mission to make healthcare simple, accessible, and efficient for all, DA leverages technology to enable individuals towards preventive, long-term health via holistic offerings including our telehealth app, physical clinics and pharmacies, mental wellness, specialist consults, and also an online health & wellness marketplace for supplements, healthy snacks, home-based health screening and vaccinations.
DAs goal is to build a regional digital healthcare ecosystem, advanced by the 3,000 GPs and specialists within our regional network, over 1,000 corporate organizations, and 25 regional insurers we work with. Grounded in our motto Keep Going, Keep Growing, our team strives towards excellence, with innovation and collaboration at our core, and values diversity in perspectives brought by every member. Join us in our mission to transform Southeast Asias healthcare future!
Not for you We have other opportunities that may interest you or someone you know. Feel free to visit us at our careers page - https://doctoranywhere.com/job-listing/ for more information.
