Murex Developer - L1 - L2 - L3exp requirement -
L1: 2 to 3 years
L2: 4 to 6 years
L3: 10+ years
- Murex Developer - L1 Support
- Job Description: As a Murex Developer for L1 Support, you will be the first point of contact for resolving basic technical issues and providing support for Murex applications. Your role involves monitoring system performance, troubleshooting issues, and ensuring smooth operation of the Murex platform.
Monitor Murex systems and applications to ensure optimal performance.- Respond to and resolve basic technical issues and user queries.
Perform routine system checks and maintenance tasks.
- Escalate complex issues to L2 support when necessary.
Document incidents, solutions, and best practices.- Assist in user training and onboarding processes.
Bachelors degree in Computer Science, Information Technology, or related field.- Basic understanding of Murex platform and financial markets.
Strong problem-solving skills and attention to detail.
- Excellent communication and customer service skills.
Ability to work in a fast-paced environment.
- Murex Developer - L2 Support
- Job Description: As a Murex Developer for L2 Support, you will handle more complex technical issues and provide in-depth support for Murex applications. Your role involves collaborating with L1 support, performing detailed troubleshooting, and implementing solutions to enhance system performance.
Investigate and resolve complex technical issues related to Murex applications.- Collaborate with L1 support to provide guidance and expertise.
Perform detailed system analysis and troubleshooting.
- Implement and test solutions to improve system performance and reliability.
Maintain and update technical documentation.- Provide training and support to L1 support staff.
Bachelors degree in Computer Science, Information Technology, or related field.- Extensive experience with Murex platform and financial markets.
Strong analytical and problem-solving skills.
- Proficiency in scripting languages (e.g., Shell, Python) and SQL.
Excellent communication and teamwork skills.- Ability to manage multiple tasks and priorities.
- Murex Developer - L3 Support
- Job Description: As a Murex Developer for L3 Support, you will be the highest level of technical support, addressing the most complex issues and providing expert guidance on Murex applications. Your role involves collaborating with L1 and L2 support, developing advanced solutions, and liaising with vendors and developers.
Address and resolve the most complex technical issues related to Murex applications.- Provide expert guidance and support to L1 and L2 support teams.
Develop and implement advanced solutions to enhance system functionality and performance.
- Collaborate with vendors and developers to address issues beyond the organizations scope.
Conduct system upgrades and performance tuning.- Maintain comprehensive technical documentation and knowledge base.
Bachelors degree in Computer Science, Information Technology, or related field.- Extensive experience with Murex platform and financial markets.
Advanced knowledge of scripting languages (e.g., Shell, Python) and SQL.
- Strong analytical, problem-solving, and troubleshooting skills.
* Excellent communication and leadership skills.
- Ability to work independently and manage complex projects.
Job Types: Full-time, Permanent
Pay: RM7,
- 00 - RM12,000.00 per month
Schedule: - Monday to Friday
Expected Start Date: 09/01/2024