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EMCO Executives Sdn Bhd

[Monday - Friday] Customer Service Officer (Mandarin Speaker)

Early Applicant
  • a month ago
  • Be among the first 50 applicants

Job Description

Basic Salary: RM2,800

KPI Allowance: Up to RM300

Location: Pusat Perdagangan Dana 1, Ara Damansara

Working Hours: Rotational Shift (Between 8:00AM to 10:00PM, 9 hours per shift including 1 hour break)
  • Requirements:
  • Required language(s): English and Mandarin

  • Minimum 1 year of working experience in the service industry will be an added advantage for this position.

  • Good communication skills (ability to speak in fluent English will be an added advantage)

  • Fresh graduates who are interested to start their career in a call center are also encouraged to apply Full Training Provided

  • Applicant must be willing to work on rotational shifts (where applicable).

  • Ability to work on public holidays
  • Job Responsibilities:
  • Inbound

  • Verifying educational, employment, credit and criminal background of candidates in a dedicated countries for our clients.

  • Making telephone calls, writing emails, using systems to conduct database checks in order to verify details and prepare reports.

  • Handling all inbound/outbound calls/email/live chat pertaining to background verification general inquiries.

  • To exceed clients expectation in terms of customer service & accurate information.

    Job Type: Contract
    Contract length: 24 months

    Pay: RM2,800.00 per month

    Schedule:
  • Afternoon shift
Day shift
  • Evening shift
Monday to Friday
  • Rotational shift
Supplemental Pay:
  • Commission pay
Overtime pay

Application Question(s):
  • Are you okay to work on public holidays and weekends
Are you okay with the salary package stated
  • Are you okay to work on a rotational shift basis

Language:

Mandarin (Required)

More Info

Industry:Other

Function:service industry

Job Type:Permanent Job

Skills Required

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Date Posted: 24/10/2024

Job ID: 97681219

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Last Updated: 25-10-2024 04:20:15 PM
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