Event Planning & Execution
- Plan, organize, and execute Super Kids Club events ensuring they align with our brand's vision and provide a positive, memorable experience for families.
- Coordinate event logistics, including venue booking, equipment, activities, participants lists, and event timelines.
- Collaborate with creative and design teams to develop event marketing materials (invitations, posters, social media assets, etc.).
- Conduct post-event evaluations to gather feedback, assess event success, and recommend improvements for future events.
Marketing & Content Development
- Work closely with the marketing team to create event-specific promotional content, including social media posts and email newsletters.
- Develop strategies to increase Super Kids Club memberships and engagement through targeted campaigns and offers.
- Monitor and analyze engagement metrics for Super Kids Club campaigns and events to identify areas for optimization.
- Collaborate with influencers, bloggers, and community groups to increase event exposure and attract target audiences.
Customer Engagement & Experience
- Build and maintain positive relationships with parents and families attending Super Kids Club events, ensuring a high standard of customer service.
- Respond to inquiries, feedback, and concerns promptly to foster a welcoming and supportive community.
- Gather customer insights to refine event offerings, adjust to changing trends, and continuously improve member satisfaction.
Operations & Logistics Support
- Assist with coordination and general logistics for internal events and online classes, including managing inventory, vendor coordination, and transportation.
- Support the team in maintaining event supplies, tracking materials, and managing any ad-hoc operational tasks.
- Coordinate with cross-functional teams to ensure all operational aspects are aligned and support the smooth delivery of all events.
Administrative & Reporting
- Track event / online classes budgets and ensure expenses align with financial goals.
- Prepare reports on event performance, marketing initiatives, and campaign ROI.
- Provide administrative support as needed, including scheduling, documentation, and report preparation.
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- Bachelor's degree in Marketing, Event Management, Communications, or a related field.
- 2-3 years of experience in event planning, marketing, or a related role, ideally within the motherhood, parenting, or children's events space.
- Strong project management skills with the ability to multitask, prioritize, meet deadlines and KPI.
- Excellent communication skills, both written and verbal, with a knack for engaging storytelling.
- Experience with social media platforms, digital marketing tools, and CRM systems is a plus.
- High level of creativity and attention to detail
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-nuren-group-job-marketing-executive-events-community]
