Working location: Penang, Malaysia
Working time: 7AM-4:30PM MYT
Job Description
Support and enable Marketing department, providing business program marketing support including but not limited to:
- Driving the strategy and execution of customized and scalable global partner co-marketing programs and campaign
- Developing full year co-marketing framework and managing the approval process and plan globally
- Program Training
- Escalation management
- Noncompliance-work with IIP finance for resolution of compliance queries
- Localization of content
- Provide marketing assistance to customers using effective communication, listening and comprehension skills
- Solve problems within agreed quality standards using a good understanding of customer and Company relationship
- Identifies and escalates complex problems to next level of support and resolve as per agreed SLA
- Familiarizes self with the Company partner marketing programs
- Help to provides solutions/suggestion to customer, following a set of SOP
- Provide good customer service experience to customers
- Work on Company program tools and make necessary entries
- Understand and respect language and country nuances when talking with the customers in different countries
Requirement
- Degree holders in any field, marketing or Accounting / Finance degree holders preferred.
- At least 3 years working experience in Marketing/ Finance and related fields.
- Advertisement background will be an advantage.
- Good reporting especially Excel or Power BI.
- Experience work in a multinational company environment.
- Speaking in decent English.
- Positive attitude and able to drive the issue until resolved.
- Able to deliver training to customer
Contact Ms. Anna - Whatsapp: +84 935059669
Emai: [Confidential Information]
