Mandarin Speaking Warehouse Supervisor (Puncak Jalil)

Job Summary: The Warehouse Supervisor is responsible for overseeing the daily operations of the warehouse, ensuring that all processes run smoothly and efficiently. This role includes managing a team of warehouse staff, coordinating logistics, and ensuring compliance with safety regulations. The Warehouse Supervisor will work closely with other departments to ensure inventory accuracy, timely order fulfillment, and the efficient use of warehouse space.

• Key Responsibilities:

Team Management: Supervise, train, and evaluate warehouse staff, including pickers, packers, and forklift operators. Schedule shifts and manage time-off requests to ensure adequate coverage.

• Inventory Management: Monitor inventory levels and coordinate with the inventory control team to ensure accurate records. Conduct regular stock checks and audits to prevent discrepancies.

Order Fulfillment: Oversee the picking, packing, and shipping of orders to ensure they are completed accurately and on time. Work with the logistics team to coordinate inbound and outbound shipments.

Safety and Compliance: Ensure that all warehouse activities comply with company policies and industry regulations. Implement and enforce safety procedures to reduce workplace accidents and injuries.Process Improvement: Identify areas for improvement in warehouse operations and implement changes to increase efficiency, reduce costs, and enhance productivity.

• Equipment Maintenance: Oversee the maintenance and repair of warehouse equipment, including forklifts, pallet jacks, and conveyor systems. Ensure that all equipment is in safe working condition.

Reporting: Generate and analyze reports on warehouse performance, including productivity, inventory accuracy, and order fulfillment rates. Provide regular updates to the Warehouse Manager.

Customer Service: Address and resolve any issues related to order discrepancies, damaged goods, or shipping delays. Work closely with the customer service team to ensure a high level of customer satisfaction.Cross-Departmental Collaboration: Collaborate with other departments, such as procurement, sales, and customer service, to align warehouse operations with overall business goals.

• Qualifications:

Experience: 3-5 years of experience in warehouse operations, with at least 2 years in a supervisory role.

• Skills:

Strong leadership and team management skills

• Excellent organizational and time management abilities

Proficiency in warehouse management systems and inventory software

• Strong communication skills, both verbal and written

Problem-solving and decision-making capabilities

Physical Requirements: Ability to lift and move heavy objects (up to 50 lbs)

• Ability to stand, walk, and bend for extended periods

Comfortable working in a fast-paced and sometimes noisy environment

• Willing to work at Puncak Jalil

Have own transportation

Job Type: Full-time

Pay: RM2,

• 00 - RM3,500.00 per month
  
  Benefits:
• Free parking

Schedule:

• Afternoon shift

Early shift

• Night shift

Supplemental Pay:

• Overtime pay

Performance bonus