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Agensi Pekerjaan JobScoper Sdn. Bhd.

Mandarin Customer Service Representative (Social Media Project)

Agensi Pekerjaan JobScoper Sdn. Bhd.
Early Applicant
  • 4 months ago
  • Be among the first 50 applicants
Exp: 0-2 Years
Penang, Malaysia
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Job Description

Job Responsibility

  • Answer customer inquiries over the phone, chat, and/or email
  • Log customer interactions in our system for proper documentation
  • Follow-up with customers as appropriate
  • Review customers account to identify and offer products that will benefit the customers (Sales Representative)
  • Participate in team meetings and strategize on team performance improvement
  • Participate in one-on-one coaching sessions with direct manager to strategize on individual performance improvement

Job Requirements

  • Bachelors degree or Diploma in any discipline
  • Fresh graduate is encourage to apply
  • Fluency in written and spoken English and Mandarin
  • Experienced or interest in a BPO, Customer Service, and/or Sales
  • Willing to relocate to Penang
  • Ability to work rotating shifts (including weekends and public holidays)

Job Benefits

  • Language Allowance RM 300
  • Full Training Provided
  • Medical and Insurance Coverage
  • EPF, Socso, EIS and etc.
  • Annual Leave
  • Medical Leave
  • Career Progression
  • World Class Training provided (Soft skill, system, SOP and product knowledge)

More Info

Industry:Other

Function:customer service

Job Type:Permanent Job

Skills Required

customer service
Sales

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Date Posted: 29/06/2024

Job ID: 83423199

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Last Updated: 21-11-2024 07:12:19 PM
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