Handling all inbound calls pertaining to customer general enquiries, complaints, comments, feedbacks and other raising issue related to the company's products
Exceeding customer expectation in terms of customer service & accurate information.
Working in a team to achieve the required KPI elements and SLA.
Job Requirements
Candidate must possess at least SPM or above
Fresh grads encourage to apply Full training provided
Able to speak, read and write in Mandarin
Job Benefits
5 working days in a week
Commission/ allowances
EPF & Socso
Annual Leave
Medical Leave
Rest & relax area
Quarterly staff recognition and appreciation
Career Prospect
Executive Senior Executive Team Leader Assistant Manager Manager Senior Manager.
IJP Internal job program. Opportunity to transfer within the company to exciting new roles, after 1 year if there is a suitable position available and staff passes the interview session.
Career path program with Multi-functional Product, process, soft skill, developmental training.