Manager - Retail Human Resources
Date: 10 Jul 2024
Location: Petaling Jaya
Company: Shiseido
OUR MISSION: BEAUTY INNOVATIONS FOR A BETTER WORLD
We believe beauty inspires hope and empowers happiness, contributing to a world of wellness and a lifetime of fulfilment for all things living. Since our founding, we have expanded the possibilities of beauty through innovations to discover and create new value. With the power of beauty, we strive to create a better, more sustainable world for all.
POSITION SUMMARY
As a Retail Human Resources Manager, you will be responsible for overseeing full spectrum of human resources activities within our retail organisation. This includes overseeing hire to retire process, developing and implementing HR policies and procedures, managing recruitment and onboarding processes, conducting training and development programs, and ensuring compliance with all relevant labour laws and regulations. You will also be responsible for end-to-end HR operations and payroll function of the Company.
You will play a crucial part in ensuring our retail team members are supported, motivated, and aligned with our companys goals and values.
KEY RESPONSIBILITIES
Full spectrum HR activities for Retail Organisation includes:
Recruitment
Manage the recruitment process for retail positions from job posting to onboarding
Develop and implement effective sourcing strategies to attract top talent
Compensation and Benefits
Drive and execute annual merit review and performance bonus exercise for retail organisation
Assist in review and redesign of the compensation programs where necessary to ensure competitiveness to market
Administer benefits for retail organisation with external benefit providers
Performance Management, Training and Development
Conduct performance reviews and establish development plans for retail organisation
Address performance issues and support managers in implementing corrective actions
Identify training needs and coordinate development programs for retail organisation
Employee Relations
Act as a point of contact for employees concerns and grievances, providing guidance and resolutions (within retail organisation)
Foster a positive and inclusive work environment through proactive employee engagement initiatives.
Implement and enforce company policies and procedures consistently
Payroll processing (overall Company)
Review and validate payroll data to ensure accuracy
Work with respective departments and payroll vendor to ensure accurate and timely payroll processing; including payment to employee, payroll reconciliation, General Ledger posting etc.
HRIS, HR Operations and Compliance (overall Company)
Handle all employee documentation and maintain accurate HR records
Administer all employee benefits with external benefit provider
Ensure compliance with labor laws and regulations governing retail operations
Stay updated on HR best practices and industry trends to maintain compliance and mitigate risks
Responsible for maintenance of the configuration of the HRMS to ensure compliance with the Companys policies, practices, and employee handbook
Any other task or assignments as assigned
KEY PERFORMANCE INDICATORS (KPI)
To be determined by the positions reporting manager with the following factors also be taken into consideration as part of the roles KPI:
Direct Influence:
Timely and accurate payroll administration
Timely and accurate payroll reporting
Indirect Influence:
HR service level
Lean & productive organization
Other measures of success but are not limited to:
All communication reflects companys standards
All deadlines are met
All matters dealt with quickly and professionally
All procedures and policies adhered to
KNOWLEDGE, SKILLS, AND EXPERIENCE
Bachelors degree in human resources management, Business Administration, or related field
At least 7 years of hands-on HR experience in FMCG or Retail Industry
Possess strong knowledge of HR functions and practices, particularly in retail operations
Excellent interpersonal and communication skills
Ability to handle sensitive and confidential information with discretion
Strong organizational and time management skills
Proficiency in HRIS (Human Resources Information Systems) and MS Office (especially PowerPoint and Excel)
Job Segment: HRIS, HR Manager, Payroll, Accounting, HR, Human Resources, Finance
