MANAGER LEARNING AND DEVELOPMENT

JOB RESPONSIBILITIES:

Manage and Assess Competencies:

• Assess Competencies based on ABP planning, Competencies matrix and Agent Passport

Verify gaps report

Manage Planning and Development Program:

• Identify Objectives and Scope

Identify stakeholders

• Development of program plan

Preparing training & learning framework and blueprint

• Develop monitoring and evaluation plan

Get approval from management

Manage Implementation Planning:

• Develop Implementation planning

Manage Sales Team On-Boarding:

• Identify participants/Sales Team

Report to Management

Manage Monitoring Progress Plan:

• Manage Monitoring Progress Plan

Manage Competency Evaluation:

• Report to Management

Manage Program Planning:

• Identify program Objectives based on needs

Conduct Training Need Analysis survey

• Assist in designing and developing training & learning programs and curriculum

Organize workshop to get input

Manage Design of Program and Project:

• Design program based on Requirement and needs

Verify with stakeholders

• Get Approval from CSO and COS

Manage Development of Programme and Project:

• Develop detailed project plans

Monitor Progress Execution Plan

• Verify and Approve Modules to be used

Manage Operationalization:

• Manage effectiveness pilot program

Manage Operationalization

• Monitoring plan

Manage Scheduling of Training:

• Identify training needs

Verify and Training Schedule

• Monitor Training Schedule

Manage Marketing of Training:

• Monitor Marketing Plan Developed

Manage Implementation of Training:

• Monitor Development of Implementation plan

Manage Assessment and Evaluation of Training:

• Verify Assessment criteria and evaluation method

Report to Management/Stakeholders

Manage Talent Certifications:

• Determine certification Program

Report to management the certified agents

Manage Integration with Passport:

• Identify Passport System requirement

Monitor Design and development of Passport System

• Monitor the progress report

Manage Design & Development of E-Learning System:

• Planning & Design of platform

Get Approval from Management

• JOB QUALIFICATIONS:

Diploma or bachelors degree in Marketing, business, or any related field

• 3-5 Years experience in related fields

Passionate about learning and sharing.

• Good interpersonal and communication skills.

Good command of English language, both written and spoken.

• Proficient in Microsoft Office (MS Words, MS Excel, Powerpoint)

Team player and efficient

Job Type: Permanent

Pay: RM4,

• 00 - RM5,000.00 per month