This role requires a strong leadership, revenue assurance (RA) experience for development of RA strategy/controls (per RA best practices) and process management knowledge/ improvements across revenue value chains to ensure implementation of fit for purpose RA controls (i.e. efficient and effective while promoting operational agility for growth and scale).
Possess leadership capability with the ability to deal with Management Independent with strong analytical and communication skills Good initiative, trustworthy, self-motivated team player with the ability to maintain high confidentiality and excellent planning and organization skills Committed and Enthusiastic
Essential Position Functions
Revenue Assurance
Establish and Develop Yearly Revenue Assurance Plan for submission/approval.
Execute the Revenue Assurance Plan.
Conduct continuous improvement review with various business units to strengten RA controls accross MAHB revenue value chain (to prevent recurring revenue leakage incidences based on lesson learnt, best practices and audit findings) and identify revenue opportunities.
Understand the system process and control that relates to billing i.e. SAP, AMRS, ASMS, FLIRT, CPM, AMI, BDA and provide recommendations for improvement (if any).
Establish RA dashboard and review RA reports to detect revenue leakages incidences and ensure timely escalation and resolution of exceptions to minimise financial loss exposure.
Drive automation improvement processess and analytics to oversight RA functions and controls.
Establish and develeop analytical monitoring reporting for RA oversight.
Billings
Ensure timely and accurate issuance of billing.
Ensure compliance to SOPs.
Assist in developing new strategies to improve accuracy and timeliness of revenue management.
Work with internal cross-function team such as Business Unit in Finance (SSC, BP, COE), commercial team , Revenue & Planning etc to resolve billing and revenue related issues/ disputes.
Ensure services is delivered with strong focus on customer satisfaction and in accordance with the service level agreement.
Ensure compliance with company policies and procedures and audit requirement.
Other Roles
Provide overall guidance & leadership to the team for smooth and effective execution of their roles and responsibilities.
Support Senior manager in executing any adhoc projects/tasks/assignement from management.
Key Challenges
Must be comfortable and competent to work as a team and beyond.
Great interpersonal skill and exposure in team management as well as presentation skill.
Ensure timely billing and communication to customers received within stipulated time.
Strong compliance and ensure services are delivered in accordance with service level agreement.
Skills
Exhibit high level of leadership skill and team management.
Independent with strong analytical, reliable and good communication skills.
Possess good initiative, trustworthy, self- motivated team player with the ability to maintain high confidentiality, excellent planning and organization skill and a problem solver.
Relevant Industries
External
Experience in account receivables
Experience in process improvements revenue
Literate in Microsoft office Application (especially in Microsoft Excel).
Experience in using SAP System/ ERP System.
Unique Requirement
Strong Compliance and critical thinking
Analytical skillset
Audit experience is a must.
Education
External
A Bachelor Degree preferably in Accountancy.
Professional Accredation with MICPA, ACCA. ASCPA, MIA or CIMA or Master Degree would be an added advantage.
Additional Information
Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us no later than 11 July 2024.
