Grow with us
About this opportunity:
We are a leading and innovative telecommunication company dedicated to delivering seamless communication services that connect individuals and businesses across Malaysia. With a strong commitment to reliability, quality, and technological advancement, we play a pivotal role in keeping communities connected. Our mission is to provide exceptional mobile services while continually enhancing the user experience and expanding our network reach.
What you will do:
Single Point of Contact on operational security (SecOps) and governance risk compliance (GRC)matters related between Ericsson and DNB, including coordination and facilitation of Ericssons efforts across Ericsson Domains - Managed (Security) Services, Customer Support and Product/Solutions (RAN and CORE) to meet DNB security requirements Proactive and collaborative engagement across Ericsson Domains. Working jointly to address security concerns and support matters.
Establish trusted customer relationship as single point of contact for customer security. Ensuring customer security concerns are identified, understood, acknowledged, and addressed
Proactive consultation with DNB inclusive but not limited to multiple security domains, incl. risk assessment, data mgmt., privacy, product hardening, ISO 27001 security controls, procedures, and vulnerabilities
Identification of security non-compliances, then development of mitigation strategies, action plans and appropriate business responses aligned to Ericssonsstrategy
Security Documentation as required by Ericsson and Customer, incl. Customer Requirements Documents, Security Management Plans, Security Compliance Registers or other
Security Reporting covering security status, issues, risks, and mitigations. Present security reports into appropriate forums as requested / required by Ericsson stakeholders or customers
Security Governance Meetings monthly, both internally and externally, for stakeholder alignment, decision making and communication on key risks and issues
Engagement with Ericsson Regional and Global security counterparts to ensure that security best practice is known and implemented when applicable
Work with Managed Security Services on the management of Cybersecurity Incidents related to DNB including engagement with PSIRT, Product Units, Ericsson Stakeholders and DNB Customer as required.
The skills you bring
Minimum of [10-12] years of experience in cybersecurity, governance risk and compliance, preferably in telecommunications or critical infrastructure sectors.
Proven track record of successfully leading complex cybersecurity, governance, risk, and compliance initiatives.
In-depth knowledge of security protocols, procedures, and best practices for governance risk and compliance over telecommunication assets and critical infrastructure.
Strong analytical and problem-solving skills to identify patterns and develop actionable insights from collected data.
Excellent communication and interpersonal skills to collaborate with cross-functional teams, external agencies, and stakeholders.
Bachelor's degree in cybersecurity, information technology, risk management, or a related field.
Strong understanding of cybersecurity principles, compliance frameworks (e.g., NIST, ISO
27001, GDPR), and risk management methodologies.
Strong communication and interpersonal skills.
Ability to think strategically and drive innovation.
Relevant certifications (e.g., CISSP, CISA, CISM)
Why join Ericsson
At Ericsson, youll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of whats possible. To build solutions never seen before to some of the worlds toughest problems. Youll be challenged, but you wont be alone. Youll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
What happens once you apply
Click Here to find all you need to know about what our typical hiring process looks like.
Encouraging a diverse an inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity and Affirmative Action employer, learn more. If you need assistance or to request an accommodation due to a disability please reach out to Contact us.
We are proud to announce Ericsson Malaysia have been again officially Great Place to Work Certified in
- Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture.
Primary country and city: Malaysia (MY) || Shah Alam
Job details: Service Owner
