Manager - Business Channels (Projects & Strategic Partnership)

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The incumbent will support all projects related to C4 & C5 project management and implementation, SST innovation, and strategic partnerships. This role involves engaging with various stakeholders (both internal and external) to ensure that approved, in-progress, and planned projects are executed effectively in line with the strategic direction.

• Strategic and Detailed Execution: Operate at both a high level to deliver on branch strategy and at a detailed level to ensure the successful management and execution of project deliverables.

• Stakeholder Engagement: Interact and communicate effectively with senior management and stakeholders across multiple divisions/departments.

• Team Guidance: Provide guidance and support to team members at all levels to ensure project goals are met.

• C4: Pop-Up Branch with convenient banking services and staff advisory.

• C5: Standalone machines (ATM, CDM, CRT, and Cash360).

Project Planning

• Data Analysis and Reporting: Analyze data and prepare presentations based on Management's requirements.

• Strategic Direction: Provide strategic direction for overall C4 & C5 project activities to ensure projects are delivered within the agreed timeline.

• Risk Management: Strategize and steer the project working team efforts to maximize profits and minimize losses, while identifying and preparing for potential roadblocks and risks.

Project Execution

• Business Development: Propose C4 & C5 projects to create business opportunities and enhance profitability through operational efficiency with minimal costs.

• Cross-Functional Coordination: Ensure consistency in project delivery across various cross-functional teams.

• Issue Resolution: Arrange meetings, troubleshoot, and resolve issues promptly.

• Compliance: Ensure full compliance with all matters related to branch project initiatives as set out by the Bank and BNM.

• Communication and Reporting: Maintain regular communications and provide project updates to project leadership, sponsors, stakeholders, and project working committees.

• Escalation: Escalate all issues and risks to Management for resolution.

Team Guidance: Guide and advise team members on all matters related to projects.

• Malaysian Citizen

• Bachelor's Degree in Business or related field

• Minimum 10 years of relevant experience in financial sector, with at least 5 years experience in Project Management.

• Prior experience in financial sector project management will be an added advantage.

• A proven track record of consistent performance and achievement.