Manager
We are hiring Manager, Corporate Broking in KL, Malaysia.
Aon is in the business of better decisions
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.
As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Under the direction of the Team Leader, the Manager has the responsibility of servicing a portfolio of clients and/or new prospects jointly with the Team Leader. The Manager will be responsible in assisting the Team Leader in all client/prospect facing activities in an efficient and professional manner including
Review client files regularly, analyze and identify scope of cover required and check adequacy of existing cover
Ensure all documentation is appropriately filed
Ensure that all quotations, insurance summaries and billings are correct and complete before releasing to insurer and clients/prospects
Respond to non-routine and complex enquiries, follow-up with insurers on policy documents, check policy to ensure it matches with the coverage confirmed to client, notify insurer of any discrepancies and follow-up on their amendment
Ensure that GAMS are updated in a timely manner, where applicable
Monitor, guide and counsel all support personnel (operations team) to deliver the required administration and operational support of the department
Ensure optimum cover is provided to clients at best possible rate from insurers
Lead and monitor day to day operations and ensure client's insurance requirements and needs are handled efficiently and competently
Ensure the prompt preparation and submission of all required monthly reports/updates to Team Leader or Head of Department
Actively involved in non-routine and complex claims and coordinate/work closely with Claims Department to settle claims efficiently and satisfactorily for client
Responsible for client retention and organic growth
Obtain client referral and develop new business as well as cross-selling/upselling from existing clients
Support Team Leader in pursuing targets/prospects to meet the sales budget allocated.
Embracing and delivering Aon United mindset in all aspects
How this opportunity is different
This is a Client Facing and Supporting Role where you can work with external parties, such as Insurers, Loss Adjusters, Risk Surveyors and Clients/Prospects
Skills and experience that will lead to success
Degree and relevant working experience in the insurance industry of other industry managing sales and client interaction
Those with at least 5 years working experience would be considered favorably
Computer Skills (especially in Microsoft Office - Word, Excel and Power Point)
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two Global Wellbeing Days each year, encouraging you to take time to focus on yourself. We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!
Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.
Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.
Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status.
We welcome applications from all and provide individuals with disabilities with reasonable adjustments to participate in the job application, interview process and to perform essential job functions once onboard. If you would like to learn more about the reasonable accommodations we provide, email [Confidential Information]
2548996
Job ID 81013
