Job Description- To monitor, identify, and analyze customer complaints and respond with necessary action to resolve.
To monitor & evaluate maintenance staff performance and work quality (Prepare maintenance & repair staff work performance appraisal is required)- To prepare & monitor work schedule and progress of maintenance and repair work.
To prepare & brief weekly progress report to management.
- To come up with new ideas, resolution, planning and implementation for company/department improvement.
Present sales, revenue and expenses reports and realistic forecasts to the management team.- Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs.
To identify our potential customers and introduce our company services to the market to achieve the company monthly target sales and maximize company profit.
- Carry out any other job tasks / assignments as and when requested by superiors or management.
At least 2 year(s) of working experience in the maintenance/ property / real estate management field is required for this position.
- Able to communicate in Bahasa Malaysia and English.
Excellent written and verbal communication skills and capability to communicate with all levels of the organization.- Able to work independently, be meticulous, analytical with excellent problem solving skills.
Ability to make good decisions as well as ability to accomplish multiple tasks in limited time frames.
Ability to efficiently organizing digital files, folders and as well as hard-copy filing. EPF, SOCSO Yearly Bonus
Job Types: Full-time, Permanent
Pay: RM2,
- 00 - RM3,500.00 per month
Schedule: - Fixed shift
Supplemental Pay:
* Yearly bonus