Job Highlights- Work in a growing tech startup! https://spots.my
Experience a Holistic view of company operations
1) Deliver an exceptional experience to our customers.
- Ensure on-time fulfilment of jobs.
Participate in improving the efficiency of the companies operations
2) Multitask in handling multiple calls/chats/emails simultaneously.
3) Respond with good content with proper structuring and grammar.
4) Communicate clearly and efficiently with our customers as well as internal teams.
- Preferably, at least a Diploma or Degree holder in any field.
Able to converse and correspond in English.- Minimum 1 year experience in logistics field is preferred.
Good task management and cross-functional team coordination skills.
- Strong analytical and problem-solving skills.
Strong knowledge of customer care processes and techniques. Has the initiative and ability to propose new ideas.
Spots Logistics is a web-based 3PL logistics platform for businesses trading in tangible products. Our goal is to simplify logistics for businesses to fulfil their orders efficiently. Currently, Spots Logistics is a leader in Less-Than Truckload (Console) trucking service across Peninsular Malaysia.
Spots Logistics is currently expanding our network of carriers and logistics services across Malaysia/Singapore.
We are currently looking for a logistics specialist to help us coordinate between our customers and our logistic partners!
Job Types: Full-time, Permanent
Pay: RM2,
- 00 - RM4,500.00 per month
Benefits: - Opportunities for promotion
Professional development
Schedule: Holidays
Supplemental Pay:
Yearly bonus
Ability to commute/relocate:- Kulim: Reliably commute or planning to relocate before starting work (Preferred)
Education:Experience:
Customer Care Specialist: 1 year (Preferred)
