Learning Support - Systems Management (Remote)

Position Title: Learning Facilitator System Management

Location - Malaysia

• Job Mission

Your role is to facilitate, deliver & manage blended learning journey to deliver superior learning experience and successful skills outcome

• Lead Effective Learning Delivery:

Utilize proven experience in learning and development with a focus on delivery management to lead the design and execution of impactful learning programs.

• Ensure Seamless Course Delivery:

Collaborate closely with Product Managers and Sales Managers to ensure seamless course delivery, providing learners with a high-quality educational experience.

• Drive Continuous Improvement:

Review learner and faculty feedback to continually enhance the learning experience and evaluate content and resources for relevance and effectiveness.

• Promote Agile Methodology and Scrum Practices:

Lead and mentor the scrum team in applying Agile methodology and scrum practices, fostering a culture of agility and continuous improvement in delivery execution.

• On the job training

Product Knowledge

• Learning Design

Delivery Process

• Job Function & Skills

Proven experience in learning and development with a focus on delivery management

• Review feedback from learners and faculty to continually improve the learning experience.

Evaluate content and learning resources for relevance and effectiveness.

• Collaborate closely with Product Managers and Sales Managers for seamless course delivery.

Provide guidance and training to all faculty members for effective instruction.

• Actively participate in A&E Board meetings to contribute to program enhancements.

Lead and mentor the scrum team in applying Agile methodology and scrum practices.

• Foster strong partnerships with Product Owner(s) to develop User Stories and manage backlogs.

• Team Structure

You will be working alongside with a unique and diverse community of professionals who are passionate about sharing their expertise and contributing to our vision.

• REQUIREMENTS

• Job Prerequisites

Bachelor/Masters Degree in related field (preferably in IT)

• Proven experience in learning and development, with a focus on delivery management.

Related training experience

• Subject Matter expert or a practitioner in IT Systems Management and Project Management

Preferably 1-2 years experience as a Scrum Master with strong preference for candidates who have undergone certification for the role at the Scrum Team (CSM1, PSM1) or organizational (CSM2, PSM2) level.

• Microsoft Azure Solution Architect or AWS Solution Architect preferred

Added Advantage :

• Certified EC-Council Instructor (CEH)

CCSI Cisco Certified Instructor

• Certifications in Agile

has context menu

Job Type: Full-time

Benefits:

• Work from home

Schedule:

• Monday to Friday

Experience:

• learning support: 2 years (Preferred)

system management: 2 years (Preferred)

Language:

* English (Required)