Position Title: Learning Facilitator System ManagementLocation - Malaysia
Your role is to facilitate, deliver & manage blended learning journey to deliver superior learning experience and successful skills outcome
- Lead Effective Learning Delivery:
Utilize proven experience in learning and development with a focus on delivery management to lead the design and execution of impactful learning programs.
- Ensure Seamless Course Delivery:
Collaborate closely with Product Managers and Sales Managers to ensure seamless course delivery, providing learners with a high-quality educational experience.
- Drive Continuous Improvement:
Review learner and faculty feedback to continually enhance the learning experience and evaluate content and resources for relevance and effectiveness.
- Promote Agile Methodology and Scrum Practices:
Lead and mentor the scrum team in applying Agile methodology and scrum practices, fostering a culture of agility and continuous improvement in delivery execution.
Product Knowledge Delivery Process
Proven experience in learning and development with a focus on delivery management
- Review feedback from learners and faculty to continually improve the learning experience.
Evaluate content and learning resources for relevance and effectiveness.- Collaborate closely with Product Managers and Sales Managers for seamless course delivery.
Provide guidance and training to all faculty members for effective instruction.
- Actively participate in A&E Board meetings to contribute to program enhancements.
Lead and mentor the scrum team in applying Agile methodology and scrum practices.
You will be working alongside with a unique and diverse community of professionals who are passionate about sharing their expertise and contributing to our vision.
- Bachelor/Masters Degree in related field (preferably in IT)
Proven experience in learning and development, with a focus on delivery management.- At least 3 years of training experience with at least 3 to 5 years of IT industry experience.
Subject Matter expert or a practitioner in at least 1 or any combinations Cloud Computing, Cloud Administration, Server and Network management, IT Helpdesk and Project Management
- Microsoft Certifications in Azure, End Point Administration and Cyber Security are preferred.
Added Advantage :- Preferably 1-2 years experience as a Scrum Master with strong preference for candidates who have undergone certification for the role at the Scrum Team (CSM1, PSM1) or organizational (CSM2, PSM2) level.
Certified EC-Council Instructor (CEH)
- CCSI Cisco Certified Instructor
Certifications in Agile- Comptia Network+, Comptia Server+, Comptia Linux+
Job Type: Full-time
Pay: RM7,- 00 - RM9,000.00 per month
Benefits: - Work from home
Schedule:
Experience:- system management: 2 years (Preferred)
training: 2 years (Preferred)
Language:
* English (Required)