As part of the health & benefits team, this role is primarily to develop and grow our H&B business in Malaysia. This would include active business development and pipeline management, design and implementation of effective employee benefits, client sales/servicing support and to deliver on H&B strategy and BD projects.
The Role
- Support health & benefits projects and proposals development
- Clear understanding of client requirement and ability to translate requirements into project proposal, recommendation and SOW
- Develop benefits propositions, liaising & negotiating with stakeholders and prepare client solutions & recommendations. This would include (but not limited to) day to day vendor collaboration, building/refining processes and developing marketing/sales materials
- Project delivery and account management. This would include serving as the contact for internal stakeholders and clients on delivery of services.
- Consulting projects delivery, ensuring the progress against established objectives, budget, timeline, deliverables and quality standards
- Manage client expectations and raise appropriate issues to Practice Leader
- Maintain high client retention
- Revenue Target for H&B consulting projects and fee/commission based brokerage clients
- Manage an active and healthy sales pipeline that is aligned to revenue target
- Ensure compliance with the requirements of Company's Quality Standards
- Conduct benchmarking studies and other research; provide value added analyses and summaries
- Design, distribute and evaluate responses to surveys and RFPs
- Communicate and liaise effectively with colleagues and clients regarding data collection and project execution
