AIA Digital+ is a Technology, Digital and Analytics innovation hub dedicated to powering AIA to be more efficient, connected and innovative as it fulfils its Purpose to help millions of people across Asia-Pacific live Healthier, Longer, Better Lives.

If you are hungry and driven to play an active role in shaping a better tomorrow, we want to hear from you. Because the work we do at AIA Digital+ makes a difference in the lives of millions of people, every day. We will equip you with the critical skills, tools and technology, and endless opportunities to learn, contribute and thrive in a dynamic and exciting environment.

If you want to shape a brighter future at AIA Digital+, please read on.

About the Role

. Ensure Availability & Stability of RPA Cloud Infrastructure / Platform, and operates under appropriate parameters and security measures.
. Support, maintain and monitor RPA Cloud Infrastructure / Platform.

Why Us

In AIA Digital+, we serve as AIA's Group-led Technology, Digital & Analytics hub by evolving innovative technology to shape the future. We aim to design & develop a seamless, human centered experiences to positively impact the lives of millions of people.

Join us as a part of AIA Group family today!

Roles & Responsibilities

• Platform maintenance including the following but not limited to performing regular patches, platform upgrade, VM & UiPath Orchestrator related maintenance, relevant coordination works, DR (Disaster Recovery) and recertification activities.
• Build and manage environment(s) and their scalability and performance.
• Implement technical changes relating to ServiceNow incident/problem/change requests and performing Production deployment.
• Resolve operational problems related to server and user infrastructure using identification, isolation, and troubleshooting techniques by working internally (among AIA colleague) and/or externally (vendors) where necessary.
• Adherence to AIA IT standard policies (e.g. Security policy and Incident, Problem & Change policies), SLA, audit compliance, IT best practices and maintaining relevant IT documentations (e.g. team SOP / IT Handbook etc.).
• Standby and work during weekend for maintenance, major incident and project activities where necessary.
• Supporting Assistant Manager/Manager on work assignments where necessary.