Established in 2017, QCP is one of the first digital asset trading firms in Singapore, with a vision to partner the next generation of investors to unlock institutional opportunities in digital assets.
QCP brings to clients deep expertise gained from thriving through multiple market cycles. A global market maker in digital asset derivatives with a vast network of liquidity providers and counterparties, we are shaping the future of digital asset markets through greater access and efficiency.
We offer a range of tailored derivatives and spot trading as well as structured solutions to institutional, professional and accredited investors. We also provide 24/7 liquidity across various markets in partnership with various exchanges and platforms.
QCP is headquartered in Singapore and is supported by a strong team of professionals in trading, business development, operations, risk and compliance teams.
Our in-house publications track the constantly evolving state of digital assets and markets, and can be accessed on our Telegram (t.me/QCPbroadcast), website (qcpgroup.com), Twitter (@qcpgroup) and LinkedIn.
Responsibilities
- KYC
- Perform KYC/CDD checks on new clients and conduct periodic reviews for existing clients. This includes reviewing client documents, name screening, adequacy of SOF/SOW corroboration, performing transaction review
- Identify potential risks associated with the business relationship and escalate any red flags or concerns
- Work closely with L2 and Compliance Team in Singapore to ensure a seamless onboarding and periodic refresh process for clients
- Effective communication with internal stakeholders including BD, Legal, Operations etc
- Client Servicing
- Create a positive onboarding experience for new clients and maintain good business relations with existing clients, handholding them when needed
- Interact with clients through Whatsapp/ Telegram/ e-mail communications
- Ensure completeness of static data and maintain an accurate record of all existing and potential clients
- Respond to client inquiries in a timely and professional manner
Requirements
- Diploma in Finance, Business Administration or an industry-related field
- Possesses at least 2-3 years of experience in KYC/ Client Servicing roles within the financial sector
- Proficiency in Google Suite
- Excellent organizational, time management skills and ability to work independently with minimal supervision in a fast-paced environment
- Proven past experience in client servicing roles - past testimonials and feedback are welcomed
- Proven past experience in reviewing KYCs of individual and corporate clients - the ability to understand and review complex corporate structures across jurisdictions will be a huge plus
- Effective written and verbal communication skills
- Fluency in Mandarin will be preferred though not a must
- Experience in Transaction Monitoring (Fiat and on-chain monitoring) and familiarity with Sumsub, Chainalysis and/or Elliptic will be highly preferred
- Understanding of cryptocurrency, blockchain and understanding of regulations across jurisdictions will be a bonus
Benefits
The Environment We Offer
As a growing firm with a tightly-knit team, we respect and listen to all our employees. You will get the chance to make an impact by having your voice heard by everyone, including the management.
Our employees enjoy a high level of autonomy at work. We focus on substance, not form - as long as you can perform, you will be recognized and rewarded. We are also dedicated to supporting our staff and ensuring they develop holistically to maximize their potential in the long- term.
We also provide flexible working arrangement as required and a casual and fun environment to boot!
