Duties & Responsibilities Responding to customer complaints
Escalating problems to the technical team or other members of the product team
Updating customer information in the company database
Providing information about new and existing products and services
Tracking and processing new orders and refunds
Making sales and processing payments, when necessary
Performing administrative tasks as assigned by the Supervisor
Excellent verbal and written communication skills
Active listening skills
Patience and the ability to remain calm in stressful situations
Excellent interpersonal skills
Ability to accept criticism
Sales and persuasive skills
Attention to detail
Job Type: Full-time
Pay: RM8,
- 00 - RM9,000.00 per month
