About us
Novugen is a wholly owned subsidiary company of a UAE-based group, SciTech International. With over 30 years of experience in the healthcare industry, the company is equipped with vast experience in venturing into strategic healthcare businesses and development of world-class healthcare facilities around the globe. We bring hard-to-source and technology intensive products to the market.
Our manufacturing facility in Bandar Enstek, Negeri Sembilan is the FIRST USFDA approved pharmaceutical manufacturing facility in Malaysia and the only in Southeast Asia. We are also the first pharmaceutical company in the region to be vertically integrated from API to Finished Products R&D and manufacturing.
The people behind Novugen are professionals coming from diverse backgrounds and nationalities from all over the world, working together to achieve one common goal. We strive to innovate new concepts to accelerate the launch of pharmaceuticals that lack robust generic alternatives due to their complexity.
Our vision is to be the largest and fastest growing pharmaceutical company in Southeast Asia by 2025, competing in global markets. Through our passionate teams and continuous investment in R&D, we aim to provide early access to affordable medicine of the highest quality. This is our commitment to change lives worldwide.
Job Descriptions:
- Manage highly profitable businesses and achieve targets for sales, growth, and market share for assigned key accounts (KA) in designated territories/countries/ markets
- Lead strategy development and execute dedicated action plan for assigned KAs, including preparation and negotiation of contracts (i.e. tier bonus, trade promotion, tenders etc.)
- Analyse market dynamics and trends including competitive intelligence activities on KAs and key competitors. Identify and capitalize on upselling and cross-selling opportunities within KAs to achieve revenue targets.
- Organize customer events (i.e. round table discussion, plant visits, etc.) and other programs (i.e. patients workshop) independently or with the marketing / medical/corporate department in line with the KA action plan.
- Champion listing of products in KA and maintain long-lasting business relations with key clients within designated territories/countries / markets.
- Contribute to mapping of stakeholders, including segmentation and profiling of KA / medical experts.
- Monitor client net promoter score / satisfaction surveys and proactively address any complaints to ensure long-term account retention.
- Collaborate with Commercial Operations as well as cross functional teams to deliver customized solutions to KAs.
- Prepare regular reports and updates on key account performance, revenue forecasts, and market insights.
Job Requirements:
- Must possess a degree in the field of Business / Marketing or any science discipline. An MBA would be considered a vital asset.
- With a minimum of 4 years of relevant key account management experience, preferably in a multinational pharmaceutical or healthcare company.
- For oncology business, experience in handling oncology, hematology and / or specialty care therapeutic area is preferred.
- Experience in government tender management and hybrid sales are advantageous.
- Demonstrated ability to communicate, present and influence credibly and effectively to both internal and external stakeholders.
- Proficient in Microsoft Office Suite.
- Proficient in using Sales CRM systems and tools such as SalesForce.com, Veeva, IQVIA, PowerBI, Tableu etc is an advantage.
- Willing to travel extensively within Malaysia.
