About the role
This role is a key leadership appointment with the responsibility to manage and important commercial segment of the business. The role will require the incumbent to managing a diverse set of strategically key customers of Diversey a Solenis company and work with teams spread across the Asia Pacific countries. The role is part of Diverseys F&B business division.
The key responsibilities for the role entail
Implement global and regional account strategy
Deliver the growth plan for the Sector
Grow market share of Diversey within the key accounts of the Sector
Ensure high customer satisfaction through net promoter scorecard. Lead and motivate the country sales team to reach and exceed customer expectations
Identify customer need and deliver value through Diverseys product/service portfolio
Thorough understanding of customer potential
Work with Technical team to expand customer potential through innovations
Monitor and improve upon service delivery models
Work with country business teams to deliver the promise to customers
Actively be involved in coaching and development of various teams
Actively collaborate with other functions like supply chain, technical, HR as per business needs
The role will require extensive travel as per business needs
External interface
Senior leaders, mid level managers and operating teams in customer organizations Technical, Supply Chain, Manufacturing, Operations, Maintenance, Quality and Food Safety etc
Senior leaders in OEMs that cater to the industry
Key contacts in various industry bodies
Internal interface
Cluster business leaders, Country business leaders
Country sales and technical teams
Functional leaders and teams in Marketing, Supply Chain, R&D, Finance etc
Regional Vice President
Global Account Management teams commercial and technical
Industry background of the incumbent
While it is not mandatory, it is preferable for the incumbent to have experience in or from the below industries
Key account manager or client servicing executive of a product and services company like hygiene, water treatment, specialty chemicals and other B2B manufacturing/services industries etc
Exposure to the food & beverage manufacturing industry can be desirable but not mandatory
OEM to the food & beverage industry, key material supplier to the food & beverage industry
Education & skill background
Should have a technical background
Undergraduate degree or post graduate degree in engineering; food/dairy technology; chemistry; science. This position needs to have a good understanding of technical issues.
Management qualification is desirable but not essential
Good command over English language is mandatoryThe Key Account Manager - Beverages APAC, shall be responsible for driving profitable business growth at identified key/strategic accounts in the Asia Pacific market. The incumbent will be responsible for nurturing and developing the talent pool for the Asia Pacific business.
