Company Description
We are Malayan Flour Mills Berhad, an established billions ringgit public listed food manufacturing company. We aspire to be a leading food manufacturing enterprise in the region and have also diversified its business from flour milling to the sale of raw materials and integrated poultry business. Its integrated poultry business includes the breeding and sale of day-old chicks, broiler and breeder farming, processing and sale of poultry products and feeds milling. With over 50 years of experience and workforce of over 2600 in Malaysia and Vietnam, as part of our expansion plans we are seeking the right talents to be part of our winning team.
Job Description
Respond to customer inquiries via phone and email in a timely and professional manner
Assist with the management of customer accounts, including updating customer information and collection of documents & payment details.
Collaborate with cross-functional teams to improve customer experience processes and procedures
Help and support organize and participate in customer events and promotions.
Conduct customer satisfaction surveys and analyze feedback to identify areas for improvements
Perform Market analysis and research on competitors
Work with internal stakeholders to ensure campaign timelines.
Perform other tasks and assignments as directed by the Management from time to time.
Qualifications
Currently pursuing a degree in Business Administration, Marketing, Sales or equivalent.
Additional Information
MFM is honored to receive the following awards:
2019 - Human Resources Asia Recruitment Awards 2019, Best Onboarding Experience (Bronze)
2021, 2020, 2019 and 2018 - HR Asia Best Companies to Work for in Asia 2020, 2019 and 2018 (Malaysia Edition)
