Job Purpose:
To support the management & development of the Key Account business in Malaysia towards meeting the company's objectives through Strategic Customer Planning and strong trade relationships.
Key Responsibilities:
- To practice Strategic Key Account Management Approach in managing the customers
- Negotiation of national contracts based on commercial policy and the client objectives
- Monitors agreements rollout and investments
- Maintains relationships with customers key decision makers
- Manages the account's P&L
- Develops relationship with the buyer
- Coordinates execution of agreements and promotions with the sales force
- Builds the business plans for each assigned customer
- Draw out monthly promotion plan, review customer monthly/ yearly cumulative sales performance, the market and the category performance, promotion design, measurement tool and the promotion effectiveness evaluation
- In depth understanding of the key account retails sales strategy and operation mechanism, formulate key account strategy, goal and budget constraint, determine the business cooperation foundation & opportunity
Requirements
- Minimum Degree in Business/Marketing
- Minimum 5 year related experience with minimum 3 year Key Account Management
- Verbal and Non-Verbal Communication skills in English
- Experience in the FMCG industry is an added advantage
- Experience in Key Account Management / Strategic Customer Management
