The Sales and Marketing Admin Executive plays a crucial role in supporting the sales and marketing teams. This role involves managing administrative tasks, coordinating marketing activities, and assisting in sales operations to ensure smooth and efficient workflows. The ideal candidate will be detail-oriented, possess excellent organizational skills, and have a proactive approach to problem-solving.
Key Responsibilities:
Manage and maintain schedules, appointments, and travel arrangements for sales and marketing teams.- Handle incoming and outgoing communications, including emails, phone calls, and mail.
Prepare and organize documents, reports, and presentations for meetings and events.
Assist in the preparation of sales proposals, contracts, and agreements.- Maintain and update customer databases and CRM systems.
Process and track sales orders, invoices, and payments.
- Coordinate with the logistics team to ensure timely delivery of products.
Marketing Coordination:- Assist in the development and execution of marketing campaigns, including digital marketing, social media, email marketing, and events.
Coordinate the production of marketing materials such as brochures, flyers, and promotional items.
- Manage the companys social media accounts and website updates.
Conduct market research and analyze trends to support marketing strategies. Plan and coordinate company events, trade shows, product launches, and promotional activities.
- Handle event logistics, including venue booking, catering, and equipment setup.
Track event budgets and manage expenses.- Customer Relationship Management:
Serve as a point of contact for customers, providing information and resolving inquiries.
- Monitor customer feedback and assist in improving customer satisfaction.
Maintain and nurture customer relationships through regular follow-ups and engagement activities. Generate sales and marketing reports, including performance metrics and KPIs.
- Analyze data to identify trends, opportunities, and areas for improvement.
Present findings to management and suggest actionable insights.- Cross-Department Collaboration:
Work closely with other departments, such as finance, product development, and customer service, to align sales and marketing efforts.
- Ensure smooth communication and coordination across teams.
Qualifications and Skills:
- Bachelors degree in Business Administration, Marketing, or a related field.
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and CRM software.- Strong organizational and multitasking abilities.
Excellent verbal and written communication skills.
- Detail-oriented with a high degree of accuracy.
Ability to work independently and as part of a team.- Knowledge of digital marketing tools and social media platforms is a plus.
Key Attributes:- Proactive and self-motivated.
Customer-focused with a positive attitude.
- Adaptable and able to handle changing priorities.
Strong problem-solving skills.
Job Type: Full-time
Pay: From RM3,- 00 per month
Benefits: - Opportunities for promotion
Professional development
Schedule:
Supplemental Pay:
Language:
* Chinese (Preferred)
