????????????????-Japanese Speaker Customer Service

Job Title: Hotel project Customer Support_Japanese Speaker _

• Job Role:

: 7am to

• 30pm (any 9hours ) Sun - Mon
• :RM 8500

Joining Date:negotiable

Place: Kuala Lumpur, Malaysia Requirement : Japanese and English skills

Opens for any nationality who speaks good Japanese and English.

Relocation support is provided.

• Responsibilities:

Handle pre and post reservation inquiries by phone, e-mail and fax;

Handle customer requests by phone and e-mail;

Modify, change and/or cancel existing reservations;

Make outbound calls to hotels/guests to arrangement special requests;

Act as liaison between guest and hotel to resolve complaints;

Manage relationships with hotels by providing high levels of customer service and account management support.

• Job Requirements:

Excellent communication skills in language required & English;

Excellent commercial understanding;

Problem solving;

Sense of responsibility;

Independent and customer friendly. Experienced with Customer Care, internet and hotel industry.

• Qualification/Skills & Experience

Valid passport min 18 months - for non Local Malaysian

Education cert in English

Comprehensive resume with full details of job description

__ Any Nationality who can speak good Japanese and English

:

: RM8,500.00 ()

:

• ()

Japanese ()