At Konica Minolta, our Mission is to be the ideal business partner of choice in Office Business and IT Services solutions. Through collaboration between our colleagues, partners and customers, we strive to enrich society through constant innovation and development of solution-driven tools.
In This Role, Your Key Accountabilities Include
- Assist the Sale Team in ITS consulting activities from presentations, proposals, and contract negotiations.
- Manage information related to ITS solutions & services, including presentations, documents, and market research.
- Coordinate and collaborate with both internal & external stakeholders to define & ensure project scope, goals, and deliverables aligned with business objectives.
- Facilitate meetings and discussions with stakeholders to gather requirements, understand business processes and effectively communicate project expectations to ensure all parties are aligned.
- Analyze customer data and propose solutions to improve workflows aligned with strategic goals.
- Assist to oversee project timelines and ensure on-time delivery of projects.
- Collaborate with Sales and ITS team to develop customer value propositions for ITS solutions.
- To travel nationwide as needed to support case-related activities.
- Oversee RFP submissions and documentation for project proposals.
- Be responsible for ensuring UAT (User Acceptance Test) and DN (Delivery Note) documents are properly signed off & handed over to Sales team.
- Translate business needs into functional specifications for ITS consulting team and enter and update data into document or PowerPoint slide for proper recording of work processes.
- Must be adaptable to work on various ITS products
- Perform other duties as assigned by superiors.
Job Requirements
- Preferably have 1 3 years experience in IT-related industry dealing with customers directly.
- High proficiency in speaking and writing in English and Malay is a must, and able to communicate via oral presentation or writing.
- Preferably to be a Degree holder with relevant qualifications and/or any certification.
- Willing to travel.
- Self-motivated, innovative, and willing to achieve big things
If this role sounds like the opportunity you are looking for, don't hesitate to apply and let us discuss further!
[NOTE] We regret to inform you that only shortlisted candidates will be reached out. If you were not shortlisted, we encourage you to have a look at other vacancies in Konica Minolta!
