IT Technician

Job Title: IT Technician

• Job Summary:

The IT Technician will provide technical support and ensure the smooth operation of computer systems and networks. This role involves troubleshooting hardware and software issues, performing installations, configurations, and maintenance of IT equipment.

Key Responsibilities:

• Technical Support: Provide first-line support to end-users, addressing hardware, software, and network issues in a timely and efficient manner.

Installation and Configuration: Install, configure, and upgrade hardware and software components, including desktops, laptops, printers, and other peripherals.

• Maintenance: Perform regular maintenance tasks on IT equipment to ensure optimal performance, including updates, backups, and repairs.

Network Management: Assist in the setup, configuration, and troubleshooting of local area networks (LANs) and internet connectivity issues.

Security: Implement and maintain security measures to protect systems, networks, and data, including antivirus software and firewalls.Documentation: Maintain accurate and up-to-date documentation of IT procedures, system configurations, and support requests.

• User Training: Provide training and guidance to users on the effective use of IT systems and software applications.

Collaboration: Work closely with other IT team members and departments to address and resolve technical issues and implement new technologies.

Asset Management: Keep track of IT assets, including inventory management and ensuring proper disposal of obsolete equipment.
Qualifications:

Education: Diploma/Degree in Information Technology, Computer Science, or a related field. A bachelors degree is preferred.Experience: Proven experience as an IT Technician or similar role. Experience with various operating systems and networks.

• Certifications: Relevant certifications such as CompTIA A+, Network+, or Microsoft Certified IT Professional (MCITP) are desirable.

Job Type: Full-time

Pay: RM1,

• 00 - RM2,000.00 per month
  
  Benefits:
• Opportunities for promotion

Professional development

Schedule:

Monday to Friday