Job Description
POSITION GENERAL SUMMARY
To ensure IT operation Airport runs smoothly & efficiently and to work closely with other IT Division units during daily operation and maintenance.
Essential Position Functions
- Responsible for all airport systems software and hardware performance during his/her shift working period.
- Involve in corrective and preventive maintenance for all airport systems and IT equipment in Airport terminal. including BHS, FIDS, AGL, CCTV, ACAM, SCADA, Network Infra & etc.
- To ensure all IT related incidents recover within Service Level Agreement (SLA).
- Perform 1st level troubleshooting at site and deal with IT System Administrator & Operation team for any major problem occured.
- Participate in IT problem solving and provide an initial report to team leader.
- To guide and assist users regarding any IT problems.
Key Challenges
- Accountable for IT operation & maintenance work in Airport terminal.
- Manage customers expectations on IT first level support at Airport terminal.
- Maintain Airport terminal. IT systems availability and to ensure all incidents recover within SLA.
Skills
- IT Operation and Maintenance experience.
Relevant Industries
EXTERNAL
- At least 3 Principals
- CGPA 2.8
Education
EXTERNAL
- Diploma preferably with specialization in Computer Science/IT or equivalent.
Additional Information
Open for Malaysian citizens only.
Please be reminded that only online applications will be entertained.
Applications should reach us by 11 July 2024.
Only the shortlisted will be notified. 
