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IT Support Engineer

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  • 10 days ago
  • Over 50 applicants
Exp: 0-2 Years

Information and Communications Technology (ICT)

Job Description

** Multiple hiring / Junior and Engineer I / Basic / Shift allowance / OT / EPF sosco / annual leave..

Responsibilities

  • Resolving IT support (Network, Application & PC client) requests from employees
  • Answering employee questions regarding computer systems
  • Gathering and analyzing data to diagnose problems with computer systems
  • Changing configurations, settings and permissions to fix computer issues
  • Installing new software and hardware drivers and updating existing ones as needed
  • Setup, install & support PDA, tablet & mobile phones
  • Setup & support video conferencing system, projector, audio visual conference equipment
  • Updating employees on the status of their service requests
  • Logging all service requests and updating tickets as needed
  • Inventory control & asset management
  • Knowledge Management (KM)

Skills and Qualifications

  • Degree holder in IT-related field.
  • Fresh graduates with a degree and above are welcomed to apply.
  • Candidates with a diploma must have a minimum of 1+ years of relevant working experience.
  • Possess own transportation and the ability to work ina shift pattern.
  • Willingness to workduring public holidaysor as required forovertime arrangements.
  • Must be able to work in Bayan Lepas/Batu Kawan

Bachelors/ Degree

Date Posted: 15/10/2024

Job ID: 96309595

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