- Platform Development: Overseeing the development and enhancement of the SIFUTUTOR platform, including website and mobile applications, to ensure user-friendly interfaces and seamless user experiences for both tutors and students.
- Technical Support: Providing technical support and troubleshooting assistance to internal teams and external users to address platform-related issues and ensure smooth operations.
- Feature Prioritization: Collaborating with stakeholders to prioritize and define new features and functionalities for the platform based on user feedback, market trends, and business goals.
- Technical Architecture: Defining and maintaining the technical architecture of the SIFUTUTOR platform to ensure scalability, reliability, and security as the user base grows.
- Integration Management: Managing integrations with third-party tools and services, such as payment gateways and communication tools, to streamline operations and enhance the platform's capabilities.
- Quality Assurance: Implementing robust quality assurance processes to ensure the reliability, performance, and usability of the platform, including conducting testing and debugging activities.
- Data Management: Overseeing the management and security of user data, including compliance with data protection regulations such as the Personal Data Protection Act (PDPA) in Malaysia.
- Project Coordination: Coordinating cross-functional teams, including developers, designers, and testers, to ensure timely delivery of platform enhancements and updates.
- Continuous Improvement: Identifying opportunities for process improvements and implementing best practices to optimize platform performance, user engagement, and customer satisfaction.
- Performance Monitoring: Monitoring platform performance metrics and user feedback to identify areas for improvement and make data-driven decisions to enhance the platform's effectiveness.
, Job Requirements:
- Experience: 2-3 years of project management experience, preferably in IT development projects.
- Education: Bachelor's degree in Computer Science, Information Technology, or related field.
- Technical Skills: Proficiency in project management tools such as Microsoft Project, Jira, Asana, or Trello. Understanding of software development lifecycle (SDLC) processes.
- Communication: Excellent verbal and written communication skills in English and Bahasa Malaysia.
- Leadership: Ability to lead cross-functional teams and resolve conflicts.
- Problem-Solving: Analytical skills to identify risks and implement solutions.
- Adaptability: Ability to thrive in a dynamic environment and adapt to changing project requirements.
[Apply now at https://my.hiredly.com/jobs/jobs-malaysia-sifu-edu-learning-sdn-bhd-job-it-project-manager]
