Position: IT OPERATIONS EXECUTIVE Fortinet Engineer
Salary Up To RM10000
Location: Kuala Lumpur
Job Descriptions:
Maintain and enhance the network by engineering and architecting on either Fortinet, Juniper, or Cisco.
Manage Network Infrastructure including firewalls, routers, switches, load balancers, SSL acceleration technology, etc.
Conduct performance analysis and optimizing on network environments.
Maintaining multi-site network infrastructure and software applications, operating systems, and regular maintenance with both private and public facilities
Provide Level 3 technical support on troubleshooting and resolution for our Network Operations Team.
Conduct training and knowledge transfer to internal departments like Network Operations.
Document and refine all (Technical and Network Engineering) processes into the Knowledge Library.
Lead by your competence, coach with commitment, and motivate with positive energy to your staff.
Provides guidance and direction for less experienced engineers.
Build a trusted relationship with Customers with dedicated commitment.
Willing to standby weekend/ nighttime to monitor network changes, problems, and incidents, or off-hours maintenance windows.
Managing assigned projects and program components to deliver services following established objectives.
Any other duties as assigned by management.
RESPONSIBILITIES
You will be responsible for our Network Engineering and Technical Solution activities. Network Engineering:
Good technical skills in WAN protocols, advance knowledge in Dynamic Routing Protocol such as BGP, and OSPF/EIGRP (configuration and troubleshooting).
Strong ability in conducting TCP/IP networking, architecture, and core technologies(MPLS, BGP, OSPF, ISIS, DNS, HTTP, etc.).
Maintain a thorough understanding of the basics behind the Internet and its workings (DNS, Security, IP Routing, HTTP, VPN, Email Routing, SPAM, etc.).
Configure and setup Cisco Firewalls, VPN Concentrators, and Security appliances for access to vital business applications
Configuring and installing server and client network software for upgrading and maintaining network and telecommunication systems.
Conduct Firewall/Security enhancements (Access-Control-List management, Secure Remote management practices, IDS, etc.
Manage and resolve customer escalations; providing support and guidance to resolve incidents and faults escalation proactively and diligently.
Manage and enhance BGP Peerings.
Provide server build and installs, application upgrades, network equipment build, and installation.
Maintain hardware serial audits.
Provide reports on the status and performance of Network, ISP services, and Facilities.
Facilities maintenance (monitoring and management of SLAs, running health and safety and housekeeping checks at POPs).
Thought Leadership/Innovation (to gain knowledge of new IP technology/trends and applies that knowledge to product development for innovation).
Assist in support patching tools, security vulnerability scanning, and antivirus solutions.
Assist in Scripting of PowerShell and Ansible scripts.
Requirements:
Candidate must possess Fortinet NSE 4 Certification on FortiOS
Candidate must possess a strong knowledge on supporting TCP/IP with at least 1year hands-on experience.
Candidate must possess at least degree in computer science/engineering/IT or equivalent
Experience with firewalls, switches, IPsec, IDS/IPS.
Have a strong passion in networking as well as the drive and energy to pursue a career in this field.
Candidate who has been certified in MCTNA is preferred.
Fresh graduates with Degree in Engineering (Majoring in Networking and Internet Technologies) are encouraged to apply.
