IT Desktop Support Up to RM4.5K (TRX) (6 months)

Key Duties and Responsibilities:

Perform desktop, printing, and peripherals support.

1st / 2nd level support and resolution, whether on-site or from the office, to technical issues involving desktop clients, standard and client applications, and hardware issues.

Provide technical service to end users, troubleshooting issues related to end points computers and applications.

Manage Windows 10 & 11, MS Office Applications, network connectivity, printer mapping etc.

Manage email messaging configurations and troubleshooting issues for Outlook.

Manage desktop hardware troubleshooting and diagnosis.

Knowledgeable on different IT Technologies where continuous learning in the work field is expected.

Investigate, troubleshoot hardware/ software/ apps and provide resolutions to users.

Install, configure software and hardware systems, network, printers and scanners.

Make sure all the Desktop software is patched and upgraded as per latest standards and version from regional in timely manner.

Perform all other duties that may be assigned by management from time to time.

Job Specifications:

Minimum Diploma, Advanced/Higher/Graduate Diploma, Computer Science/Information.

Fresh Graduates are welcome to apply.

Excellent interpersonal and communication skill.

Good analytical and problem-solving skills.

Good working knowledge of Microsoft platform, hardware, software, Unix, LAN & WAN technology.

Good communication skills

Able to work under pressure.

Multi-task

Salary: RM3000 - RM4500

Location: Menara Prudential TRX