IT Business Analyst Flexible Customer Payments

What's the role

Are you passionate about creating seamless, innovative payment experiences in the digital world

As an IT Business Analyst for our Flexible Payments Program you will play a critical role in shaping the future payment solutions for our customers. This role requires a blend of business acumen, technical knowledge in an S/4/HANA, S/4/HANA Cloud environment and keen understanding of payment trends to drive initiatives that enhance customer payment experience, efficiency and operability in an integrated architecture leveraging SAP technology (i.e. SAP Digital Payments).

What does the role involve

As an IT Business Analyst for Flexible Payments, you will drive requirements gathering by engaging with stakeholders, including business users, product owners, and technical teams, to identify, document, and validate requirements. You will work closely with cross-functional teams to understand business objectives and convert them into functional requirements and technical specifications. Based on your deep understanding of processes and technology you will recommend improvements, enhancements and scalable solutions. In your role you will be instrumental in successfully shipping our product increments to our markets by actively participating in all stages of our product release process. You will ensure the stability, reliability and performance of our product post-implementation by troubleshooting and work with technical teams to resolve issues in a timely manner.

In this role you will be part of a highly motivated and professional team owning the initiative to drive customer payment experience based on scalable, secure and compliant set-up and thereby contributing directly to Hilti's Lead 2030 strategy.

Lastly, you will definitely profit from your process, functional & technical experience in the areas Payment process for customers, Finance (AR, AR-Settlement process, Bank Accounting, Payment Run), Sales & Distribution (Order entry, Billing), interfaces / integration with external systems (e.g. SAP DP, SAP CCP, SAP API Management, SAP Business Technology Platform), PCI DSS knowledge and debugging skills in ABAP

What do we offer

We have an excellent mix of people, which we believe makes for a more vibrant, more innovative and more productive team.
The Flexible Payments team is located in Buchs, Switzerland and we are seeking to expand to an additional IT strategic location - Kuala Lumpur, Malaysia. We are closely working with IT colleagues from all strategic IT locations, as well as with our business stakeholders around the world. We live diversity and inclusion. We develop and manage our team members based on trust and empowerment. Our values are integrity, courage, teamwork and commitment.

What you need is:

Show us what you're made of and we'll offer you opportunities to move around the business - to work abroad, experience different job functions and tackle different markets. It's a great way to find the right match for your ambitions and achieve the exciting career you're after.
We have a very thorough people review process, unlike any we know of in any other business. We can pair talent with opportunities - developing our people in their current roles or challenging them to work in new ways or in new places. It's how we find the right fit, further our teams personally and professionally, get the best value for each employee and increase the job satisfaction. Additionally, we offer you a wide range of benefits.

Why should you apply

• Bachelor'sDegree and/or Master's Degree in Information Technology, Computer Science or other relevant education
• Proven experience in business analysis within digital payments or financial technology in an S4/HANA (Private/Public) environment including working or interface experience with external systems (e.g. SAP DP, subscription billing,e-billing, subscription billing, tax reporting) and understanding of integrations between SD & FICO modules. Debugging skills in ABAP is beneficial. Knowledge of payment compliance standards, e.g. PCI-DSS, is a plus.
• Good understanding of business processes in SD or FICO, in the context of a globally operating enterprise
• Willingness to learn and develop yourself and your colleagues
• Excellent communication skills, high commitment, self-responsibility, and customer orientation
• Experience in working in an international/virtual/geographically dispersed team