Provide first-level technical support to employees via phone, email, or in-person.- Troubleshoot and resolve hardware, software, and simple network issues.
Set up and configure computers, peripherals, and accounts for new employees.
- Assist with the installation and maintenance of software applications.
Support company-wide technology initiatives and events.- Create and maintain documentation for IT procedures and policies.
Perform regular maintenance on computer systems, including updates, patches, and backups.
- Ensure security measures are in place and updated, such as antivirus software and firewalls.
Maintain an inventory of hardware and software assets.- Assist in the procurement of IT equipment and software.
Manage warranties and service agreements.
Possess at least Diploma in IT field.
Knowledge of networking and cybersecurity,- Communication and reporting skills.
Fresh graduates are welcome to apply.
Job Type: Full-time
Pay: RM2,
- 00 - RM3,500.00 per month
Benefits: - Maternity leave
Parental leaveSchedule:Supplemental pay types: Attendance bonus
Education:
- Diploma/Advanced Diploma (Preferred)
Location:
Expected Start Date: 08/01/2024
