Job Description Providing technical support to teams within the organization, and to external clients when required
Assisting with systems integrations
Managing ticketed query system and ensuring comprehensive database of queries and resolutions is kept up to date
Maintaining and updating technical documents and procedures
Identifying and resolving technical issues
Managing coordination at a local and international level where required
Delivering regular and customized training to teams within the business
Preparing maintenance plans and upgrading schedules for the organizations systems
Developing reports for teams across the business
IT
Computing Studies
Information Systems
Business Administration
Intimate knowledge of an organizations computing systems
Ability to explain complex ideas to those with limited IT and systems knowledge
Exceptional verbal and written communication skills
Listening ability and patience
Extraordinary customer service and relationship management experience
Critical thinking skills
Job Types: Full-time, Internship, Contract, New-Grad, Apprenticeship
Contract length: 12 months
Pay: RM2,
- 00 - RM5,000.00 per month
Benefits: - Work from home
Schedule:
Experience:
- Application Support: 1 year (Preferred)
Language:
English (Preferred)
