Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex.
Job title
Invoicing Coordinator, Korean Speaker
The position
Produce and dispatch correct invoices to customers within the assigned geographic area and/or customer portfolio according to established procedures.
About the department
This position reports to the Invoicing Team Lead and should closely cooperate with respective Customer Services and credit teams.
What you will be doing
Complete a basic check on all invoices including delivery note, products and quantities supplied, prices, charges, discounts, etc
Liaise with the respective Customer Services regarding missing customer terms and prices and with the supply chain for missing or doubtful delivery notes, quantities, costs and charges
Match the relevant delivery receipt note to the invoice when applicable
Match the relevant supporting documents for cylinder invoices
Coordinate and control dispatch of electronic invoices to assigned customer portfolio as per guidelines provided by Customer Services and within the set performance timeframe
Send manual invoices to printer in local Customer Services as soon as the invoices are correct and ready for dispatch in order to minimize the invoice lay days
Provide first point of contact for Customer Services with regard to missing invoices and copy invoice requests
Escalate to Invoicing Manager and respective Customer Services problems related to electronic invoices dispatch failure and late invoices /delivery receipt notes
Follow up complaints/non compliances through improvement/complaint system in place
Create manual KRW invoice based on customers requirements and dispatch to them within agreed timescales
Manage the timely and effective customer data management
Cooperate with Credit Controller and Order team so that invoice issues are resolved smoothly
Perform and liaise with customer to issue Korean and Revert Tax bills
Respond promptly and completely to both client and internal enquiries
Undertake account information to internal departments (ex; Sales Lists, Aging report)
Need to support Korea customer and month end closing date as when required during Malaysia Public Holiday.
Accountabilities
This position will be measured against:
Work process efficiency
Invoice accuracy
Timely dispatching of invoices based on customers closing date
Timely resolution of invoice related issues
Good understanding for manual calculation
Agreed AOP and KPIs
What experience and skills required
3 years of formal education in business/economics or finance studies or relevant working experience
Fluent in English and Korean - both writing and speaking and listening
Good planning and organising skills
Good analytical skills & attention to detail
Ability to systematically work independently and in a team, encouraging and respecting the contribution of others and volunteering information and ideas
Able to meet deadlines through good time management and allocation of priorities
Computer literate
Skills and Competencies
Computer Skills
MS Excel - Tables & Formatting/Conditional Formatting/Data Tables & Excel Shortcuts
MS outlook / Email - Able to write both formal and informal emails clearly
Basic knowledge of ERP system / Office 365
Additional preferences
Good communication and negotiating skills
Good networking and relation building skills
Process Involvement
Ref to GIMS processes to be added -
What we offer
Strategic work location at KL Sentral with convenience travelling by Monorail, Rapid Kelana Jaya Line, MRT and KTM services as well as public buses.
International work environment and culture
Great learning and development opportunities
Join our global team for a career filled with opportunities to solve challenges both small and large, local and global, simple and complex!
How to apply
Sounds interesting If you see yourself fitting into this role, please let us know why the role interest you. Apply online through our career portal at https://www.wilhelmsen.com/careers/ under Current Vacancies by creating a Candidate Home account and thereafter upload your resume and a motivational letter.
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