Analyse sales-related data to predict future sales and generate reports
Operation
Monitor stock of all products on marketplace platforms and update inventory SKU in all online platforms to maintain a healthy stock level
Coordinate order processing, delivery and returns of customer orders
Review processing efficiency and drive improvement landing pages, product information, checkout options, and all other Marketplaces (Shopee/Lazada/TikTok) systems to ensure their visual appeal, accuracy, and user experience
Update the marketplace platform with the latest products and pricing
Customer Service
Manage customer complaints effectively, offering solutions in line with company policies.
Help customers with order placement, tracking, cancellations, and returns.
Job Requirements
Prior experience managing marketplaces (Shopee/Lazada/TikTok) is a must
Tech-savvy and agile
Outgoing with fluent communication
Aggressive with a strong growth mindset
Creative and stay relevant with the latest market trend
