Prudential's purpose is to be partners for every life and protectors for every future. Our purpose encourages everything we do by creating a culture in which diversity is celebrated and inclusion assured, for our people, customers, and partners. We provide a platform for our people to do their best work and make an impact to the business, and we support our people's career ambitions. We pledge to make Prudential a place where you can Connect, Grow, and Succeed.
Agent Admin is the department processing New Agent Application submitted by Agency Force. Agency Admin also involve in System Development where new process are set in place that require to provide system enhancement to the current processing so that it covers end to end. There will be ad-hoc projects as well in supporting our front liners stakeholders and our inter-departmental stakeholders as well.
Key Assignment Work
- Managing Customer enquiries (improve communication skills), pls use the same statement (for contracting)
- Preparing user-requirement pertaining to system enhancement (detailed and comprehensive) that other inter-departmental stakeholders based on their understanding.
- Preparing ad-hoc report (analytic mindset) pls use the same statement
- Co-ordinate and liaise closely with IT personnel/stakeholders to rectify the error
- Follow-up follow thru with stakeholder pls use the same statement
Requirements
- Degree in IT, or a related field
- Proficiency in Microsoft PowerPoint, Microsoft Word & Microsoft Excel
- Effective communication skills with ability to communicate with the team, internal and external stakeholders.
- Has a good command of written and spoken English.
LEARNING OUTCOMES
- Improve communication skills and able to manage stakeholder
- Prepare good report and user requirement.
Prudential is an equal opportunity employer. We provide equality of opportunity of benefits for all who apply and who perform work for our organisation irrespective of sex, race, age, ethnic origin, educational, social and cultural background, marital status, pregnancy and maternity, religion or belief, disability or part-time / fixed-term work, or any other status protected by applicable law. We encourage the same standards from our recruitment and third-party suppliers taking into account the context of grade, job and location. We also allow for reasonable adjustments to support people with individual physical or mental health requirements.
